La Vie au Lac — 9192-3409 Québec inc. | Website, Information Requests, and Communications

Our Commitment

We collect only the personal information necessary for our activities and use it in a transparent, secure manner, in compliance with applicable laws in Quebec.

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1. Purpose and Scope

This policy explains how 9192-3409 Québec inc., operating the residential project La Vie au Lac ("we," "us," or "our"), collects, uses, discloses, retains, and protects personal information. It applies specifically to visitors of the lavieaulac.com website, individuals who contact us, prospective buyers or persons interested in a lot or property, as well as subscribers to our communications.

This policy does not replace specific notices provided in a form, transaction, or other situation requiring separate consent. It should be read in conjunction with the cookie settings available on the website.

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2. Information We Collect

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• Communication preferences. Examples: Newsletter consent, language preference, unsubscribe. Reason: To manage communications and respect your choices.

• Technical data. Examples: IP address, device or browser type, pages viewed, date and time, cookie identifiers. Reason: To operate and secure the site, measure its use, and, with consent where required, improve our services.

• Transactional information. Examples: Information necessary for an offer, reservation, sale, or administrative follow-up. Reason: To prepare and execute a transaction and fulfill our obligations.

• Content of exchanges. Examples: Subject, message, preferences, interest in a property, documents sent. Reason: To understand the request, provide relevant information, and maintain a follow-up record.

• Contact information. Examples: Name, email, phone number, address, language, and communication style. Reason: To respond to an inquiry, schedule a visit, and follow up.

​​​​​​​​​​​​​​​​​​We do not request sensitive information through the general website form. Please avoid submitting financial, medical, or other sensitive information through this form. If such information is required for a transaction, we will provide the appropriate and secure method for transmission.

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3. How We Collect Information

• Directly from you: "Contact Us" form, email, phone, in-person meetings, tour/visit requests, newsletter registrations, or correspondence regarding a property.

• Automatically: Cookies and similar technologies used by the website and its service providers to ensure proper functionality, security, and audience measurement.

• From authorized partners: For example, a real estate broker, professional, or supplier participating in your request or in a transaction, where permitted by law or with your consent.

Mandatory fields are clearly identified on forms. You may decline to provide optional information; however, refusing to provide necessary information may prevent us from responding to your request, scheduling a visit, or completing a transaction.

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4. Cookies, Audience Measurement, and Profiling

The website is hosted on the Wix platform and may use essential cookies required for operation and security. Other cookies, including analytics, audience measurement, or marketing cookies, may collect technical data and be used to analyze interactions with the site. Where required by law, these features are disabled by default and are only activated upon your explicit choice via the cookie banner or preference center.

You may change or withdraw your consent at any time through the website's cookie settings manager or your browser settings. Blocking essential cookies may affect the functionality of certain website features. We do not use information collected on the site to make decisions that produce legal effects concerning you solely through automated processing.

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5. Purposes for Which We Use Information

• To respond to your questions and inquiries.

• To schedule a visit and follow up on your interest in a lot or property.

• To prepare, administer, and document a business relationship or transaction.

• To send you updates or promotional communications when you have consented, and to manage your subscription preferences.

• To operate, maintain, improve, and secure the website and our systems.

• To prevent fraud, manage incidents, assert our legal rights, and comply with statutory obligations.

We will not use your information for any new purpose incompatible with those stated without obtaining fresh consent, unless permitted by law.

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6. Consent and Withdrawal

We seek clear, free, informed consent given for specific purposes whenever required by law. Merely consulting this policy does not constitute blanket consent to all our practices.

You may withdraw your consent for optional uses at any time, notably for promotional communications or non-essential cookies. Withdrawal does not apply retroactively and may be limited by legal or contractual obligations. We will explain any relevant consequences before processing your request.

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7. Access to Information and Disclosure to Third Parties

Internal access is restricted to individuals who require it in the performance of their duties. We may also disclose personal information to service providers and partners who assist us in delivering our services, including:

• Wix and other hosting, web form, cybersecurity, email, or web analytics providers;

• Real estate brokers, notaries, land surveyors, contractors, or other professionals involved in a request or transaction;

• IT support, cloud storage, accounting, or legal service providers;

• A public authority, court, or other authorized party when required or permitted by law.

These third parties may only use the information for the agreed services or in accordance with applicable legal rules. Some service providers may process or store information outside of Quebec, including elsewhere in Canada or in the United States. Prior to transferring information outside Quebec, we assess relevant privacy factors and implement contractual or other measures to ensure adequate protection, in accordance with applicable law.

We do not sell or rent your personal information.

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8. Retention and Destruction

We retain personal information only for as long as necessary to fulfill the purposes described, and for any additional period required by law or reasonably necessary to establish, exercise, or defend legal rights. Specific retention periods vary depending on the nature of the file, the transaction, and applicable regulatory obligations.

Upon expiry of the retention period, information is securely destroyed or anonymized in accordance with legal requirements. Under generally accepted best practices, anonymized information can no longer directly or indirectly identify an individual.

 

9. Security Measures and Incidents

We implement reasonable administrative, technical, and physical safeguards appropriate to the sensitivity, volume, use, distribution, and format of the information. These measures may include access controls, password and authentication protocols, backups, system updates, confidentiality undertakings, and vendor management practices.

No measure can eliminate all risk. If a confidentiality incident (privacy breach) presents a risk of serious injury, we will notify affected individuals and competent authorities in accordance with the law and implement measures to mitigate potential harm.

 

10. Your Rights

Subject to the conditions and exceptions provided by law, you have the right to:

• Inquire whether we hold personal information about you and request access to it;

• Request the rectification of inaccurate, incomplete, or ambiguous information;

• Withdraw your consent for future processing;

• Request the cessation of dissemination of your information or the de-indexing of a hyperlink in situations provided for by law;

• Obtain, in a structured and commonly used technological format, computerized personal information collected from you and, where required by law, request its transfer to an authorized person or organization;

• File a complaint regarding our privacy practices.

Any request must be submitted in writing. We may verify your identity before processing your request. We will respond within the timeframes prescribed by law and provide written reasons for any refusal, where applicable.

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11. Protection of Minors

Our services are not directed to children under 14 years of age, and we do not knowingly collect their personal information without the required consent of a parent or legal guardian. Please contact us immediately if you believe a child has submitted personal information to us without appropriate authorization.

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12. Inquiries, Requests, and Complaints

The Person in Charge of Personal Information Protection receives all questions, requests to exercise rights, and complaints. A complaint must describe the situation, the information involved, and the desired outcome. We will acknowledge receipt, conduct a confidential review, and communicate our response within a reasonable timeframe.

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13. Contact Information

La Vie au Lac

22, rue du Vieux-Chêne, Saint-Sixte, QC J0X 3B0

(819) 678-8200

lavieaulac@outlook.com

Attention: Privacy Officer

Organization: 9192-3409 Québec inc. - La Vie au Lac

You may also contact the Commission d’accès à l’information du Québec (Quebec Access to Information Commission) if you believe your rights have not been respected.

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14. Policy Changes
We revise this policy when our practices, services, or legal requirements change. The updated version is posted on our website. When a change is significant, we take reasonable steps to bring it to your attention. The date below indicates the applicable version.

Effective Date: September 14, 2023
Last Updated: August 26, 2026
Legal References
Act respecting the protection of personal information in the private sector, CQLR, c. P-39.1; Commission d’accès à l’information du Québec, “Drafting a Privacy Policy — An Explanatory Guide for Businesses,” December 2023.

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